Privacy Policy

1. Who we are

Perch AI operates the private Perch Terminal web application at app.perchai.app(the “Service”). The Service provides an early-access, invite-oriented workspace for Perch AI product experiences. This host is not a public marketplace and access is limited to authorized users.

2. Information we collect

Depending on how you use the Service, we may process:

• Account information — email address, authentication identifiers, and profile metadata supplied through Supabase Auth (including email/password or, when enabled, third-party identity providers such as Google or GitHub).
• Access and membership data — organization membership, plan assignments, access-code redemption records, and related administrative metadata stored in Perch AI access tables.
• Workspace content — chats, artifacts, files, prompts, and configuration you create or upload while using product features (when those features are enabled on this host).
• Technical data — IP address, browser type, device information, request timestamps, and security logs generated by our hosting and authentication infrastructure.
• Billing data — for paid plans, subscription status, plan, and billing metadata. Payments are processed by our payment processor (Stripe); your full payment-card details are collected and stored by Stripe, not by Perch AI. We receive limited information such as the last four digits, card brand, and transaction status.

3. How we use information

We use information to:

• authenticate users and maintain secure sessions;
• enforce membership, access codes, and product entitlements;
• operate, secure, debug, and improve the Service;
• respond to support requests and security incidents; and
• comply with applicable law and enforce our Terms of Service.

We do not sell your personal information. We do not use your data for third-party advertising profiles on this host.

4. Cookies and session storage

The Service uses cookies and similar technologies to keep you signed in, protect against abuse, and remember essential preferences (such as theme). Session tokens are issued through Supabase Auth and stored according to your browser settings. You can control cookies through your browser, but disabling essential cookies may prevent sign-in.

5. How we share information

We may share information with:

• Infrastructure providers — for example Supabase (authentication and database), Vercel (application hosting), and email delivery providers used for account messages.
• Payment processor — Stripe, to process subscription payments and manage billing. Stripe handles your payment-card data under its own privacy policy.
• Professional advisors — lawyers, auditors, or insurers when reasonably necessary.
• Authorities — when required by law or to protect rights, safety, and security.

Providers are permitted to process data only to deliver services to Perch AI and subject to appropriate contractual safeguards.

6. Data retention

We retain account and workspace data for as long as your membership is active and as needed to operate the Service, resolve disputes, and meet legal obligations. You may request deletion of your account subject to verification and lawful retention requirements.

7. Security

We use industry-standard measures including encrypted transport (HTTPS), access controls, row-level security on application data, and least-privilege administrative practices. No method of transmission or storage is completely secure; please use a strong, unique password and protect your credentials.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. To exercise these rights, contact us at privacy@perchai.app. We may need to verify your identity before fulfilling a request.

9. International users

If you access the Service from outside the United States, you understand that information may be processed in the United States and other countries where our providers operate.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above. Continued use after changes become effective constitutes acceptance of the revised policy.

12. Contact

Questions about this policy: privacy@perchai.app. See also our Terms of Service.